Tuesday, May 28, 2013

FYP Admin Version 4.10.1

We just released version 4.10.1 for our admin site.  Changes include:

  • Improved manage files section!  You can now search by client and event (for some of you, password and username) to find and manage your images.  Also, if there are too many clients to display for a particular event, you must use the search feature (this prevents timeouts with the spinning wheel).  
  • Image capture and upload times are displayed in order details.
  • Your account name is displayed in the top right corner of the screen. 
If you have any questions or comments, please send us an email at support@triprism.com or give us a call at (858) 682-1560.

Sunday, May 26, 2013

Manage Files Update

Access to the manage files section has been restored.  We are continuing to investigate the issue to ensure access to this feature.

Manage Files

We have received reports that there are issues with the manage files section of the admin site.  We are investigating this issue and will update this post when we have more information.

Saturday, May 25, 2013

We have been experiencing some intermittent network connectivity issues.  All sites appear to be operational, but we are continuing to monitor the situation.

Thursday, May 23, 2013

We are currently experiencing connectivity issues between our sites and our database.  We are working to resolve the issue and will update this post as we have more information.

Update: The issue should be resolved.  We will continue to monitor the situation to verify operational status.