FYP Upload Issues: Resolved

We are currently experiencing connectivity issues with our servers that handle uploads for FindYourPictures. The issue is related to a faulty router, and backup router should be in place shortly. Maintenance is also schedule for this evening to resolve the issue. We will update this blog as we have more information. We apologize for any inconvenience this may cause.

Consumer facing sites should not be affected during this outage.

Please contact customer support at (858) 683-1560 with any questions or concerns.

Update 10:12 AM PDT: Some connectivity has been restored; however, some uploaders may experience intermittent issues.

Update 5:00 PM PDT: All services appear to be operating normally.

Intermittent Issues for Uploads: Resolved

One of our servers that handle uploads is experience connectivity issues. We are currently working to resolve the situation as soon as possible.

All consumer sites appear to be unaffected.

Update: Service has been fully restored as of 5:07 PM Pacific Time.

All systems operating normally.

At this time, all systems appear to be operating normally. If you experience any issues, please contact customer support.

Database Issues

We are currently experiencing issues with our database server. We expect it to be back up and running within the next 30 minutes.

Update: 8:09 AM Pacific: All servers are operating normally. Consumer FYP sites should finish updating shortly. We will provide a summary of the events shortly.

Update 1:00 PM Pacific: We experienced some connection issues related to DNS records. Certain records relating to database connections were not updated correctly during a scheduled maintenance window. We apologize for any inconvenience.